Follow

The images are stuck loading in the Web Application

Did you open a drawing or document in the web app and can't get past a blank white page with the spinning loading animation? 

This is likely to be an issue with the browser's local storage and is a common problem in highly secure environments that block off access to the browsers local storage. 

If this is the case, you will likely have noticed a pop-up prompt asking if you wish to allow the application to use the browser's local storage. You must click Yes for the images to load. 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.